Big changes coming to Dining Services

Exciting updates are on the horizon for Dining Services — and we can't wait to share them with you!

As we prepare to roll out new menus, fresh options and upgraded experiences, there are a few important changes to note:

Key Dates & Updates

Starting Friday, Sept. 19:

Whale Cards and Whale Gift Cards will no longer be accepted at The Bistro or The Coffee Shop.

Effective immediately:

You can no longer add funds to Whale Cards for retail or food and beverage purchases. Additionally, Whale Gift Cards are no longer available for purchase.

Still have a balance?

  • No worries! You can continue to use existing Whale Cards and Gift Cards at the University Bookstore through the end of the semester, until the University closes in December. 
  • Balances on Whale Cards in excess of $5 will be refunded after the first of the year.

Temporary Closure

To get ready for these changes, The Bistro will be closed September 17–19.


We’re excited to unveil what’s next in Dining Services—and we think you’ll love what’s coming. Keep an eye out for more updates in the coming weeks!

Thanks for your patience during this transition. If you have any questions or need assistance with your cards, please contact us at purchasing@neomed.edu.

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