Vaccine billing issue resolved

NEOvations Pharmacy Services has been able to resolve the issue of bills being incorrectly sent to patients with SummaCare insurance for this year’s COVID-19 vaccine. SummaCare has determined an internal configuration for the COVID-19 vaccine led to the cost being applied to each patient’s deductible versus being covered completely as a preventative vaccine. SummaCare is currently running reports to identify claims that need to be corrected and will make the appropriate adjustment.

Please allow 30 days for the entire process to be completed.

If you have any further questions, please contact SummaCare at 800.996.8701 or NEOvations Pharmacy Services at info@neovationsrx.com.

We apologize for this inconvenience but are pleased to have a resolution to this issue.

- submitted by Kevin Fuschetto, PharmD, BCACP, BC-ADM, vice president and director of clinical services