How to Access NEOMED Services: Learning, Teaching and Working Continuity

The safety and wellness of NEOMED’s students, faculty and staff is the University’s top priority as operations adjust in keeping with COVID-19 precautions.

Following is information on how access to campus resources has changed. For the latest updates, visit the Campus Advisories page.

Aneal Mohan Kohli Academic and Information Technology Center

Until further notice, the Aneal Mohan Kohli Academic and Information Technology Center, including the Help Desk, is being staffed remotely, as a precaution for COVID-19, the disease caused by the novel coronavirus. 

Denise Cardon, the help desk and library manager, noted that at this time, the space is available for users with keycards, but users are asked to follow all announced campus requirements and practice social distancing. 

Mental Health Services

For students

Jennifer Dougall, Ph.D., the director of the Center for Student Wellness and Counseling Services, has informed students that as of Tuesday, March 17, the Center is transitioning to telecounseling for all current eligible clients until further notice, suspending all face-to-face individual counseling and new intakes.

“This is a temporary change, due to the constantly evolving nature of this public health crisis,” said Dr. Dougall.

She noted that students who are currently being seen at CSWCS will be contacted by their individual counselor to discuss telecounseling as an option and the proper protocol involved or will be given appropriate referral options. Students who are currently being seen by the Center’s staff psychiatrist, Dr. Thomas, will be contacted individually regarding options for follow-up.

Dr. Dougall referred students to the many other forms of support (self-help, crisis, and local resources) that are available. More information is available at the Center’s website.

For employees

Employees and each dependent are eligible for services through the University’s Employee Assistance Program offered through IMPACT Solutions. In addition, IMPACT Solutions has provided a Coronavirus Information Guide with links to information from the Centers for Disease Control and Prevention (CDC).

NEW Center

For the health and safety of its members, Sequoia Wellness suspended operations for two weeks, beginning at 5 p.m. Monday, March 16. Its estimated reopening date is Wednesday, April 1.  Andy Malitz, executive director of Sequoia, said the reopening date will be reassessed along the way as the business monitors the recommendations of the Centers for Disease Control and Prevention (CDC), the Ohio Department of Health, and local agencies.

Free access is available here for 95 free workouts across 8 categories from Les Milles workouts. Malitz noted that this platform will not automatically collect your data. It will remain available as long as the disruption from COVID-19 continues.

The NEW Center has cancelled all events through April 12.

The Bistro is closed, per the governor’s order regarding restaurants and bars. Erie Island Coffee will be open for coffee, beverages, grab and go salads, sandwiches and snacks beginning Tuesday, March 17. Daily hours are Monday through Friday, 8 a.m. - 3:30 p.m.

All other tenants — Ferrell-Whited Physical Therapy, Rootstown Community Pharmacy, Summa Health Medical Group (Family Medicine and Corporate Health), and Yunbelievable Smiles Dentistry – will maintain regular business hours. The SOAR Student-Run Free Clinic will remain open as well.

Share this post