Just the Facts: Counseling IS Confidential

A student asks: I heard that if a student seeks counseling services at NEOMED, that information is shared with the Committee on Academic and Professional Progress (CAPP). Is that true?

Just the Facts answers:  No. That’s a myth. The only way CAPP or any other NEOMED person would know about a student’s counseling, treatment or mental health condition is if the student provided that information.

The CAPP committee cannot and does not request information from counseling regarding whether a student participates or participated in counseling.  If the student wants the CAPP committee to know that they’ve been to counseling, they can do the following:

  1. Sign a consent form to allow counseling to prepare a letter letting CAPP know that they are attending, including only the details for which the student gives permission.
  2. Request a letter from counseling (whether from NEOMED counselors or external counselors). If the student believes it is in their best interest to let the committee know that they are taking steps to address any concerns that might be impacting their academic performance, they may choose to provide that letter to the CAPP committee. Any written documents that a student submits to CAPP become part of that student’s record.
  3. Voluntarily inform the CAPP committee about their participation in counseling.  If this is shared verbally, this information cannot become a part of the student’s record, because no minutes are taken at CAPP proceedings.

If you have any other questions about counseling, CAPP or confidentiality, email Student Services, the Center for Student Wellness and Counseling Services or your college-specific CAPP advocate (College of Medicine or College of Pharmacy).

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