HR will be conducting a NEW training for managers that focuses on developing the necessary skills to be able to conduct a crucial conversation. This nine-part in-person series will begin in July 2021 and end in March 2022 or before depending on other scheduled events and trainings throughout the calendar year.
This training focuses on having an effective crucial conversation by providing managers with the skills they need when they are often under-communicating, withholding information, or failing to act with unity.
Managers will have the opportunity to apply principles and skills learned from this training to real life challenges they may be facing.
The following dates have been set for the series for Group One. They may change as needed. There will be additional dates available for Group Two scheduled soon.
Tuesday, July 27, 2021, from 1-3 p.m. (Group One)
Part 1: Unstuck
How to spot the conversations that are keeping you from what you want
In this session, managers will focus on two key concepts. First, there are generally one or two conversations that employees are either not having at all or having but the conversations aren’t going well. Second, this training is not about communication as an end but as a means.
Tuesday, Aug. 31, 2021, from 1-3 p.m. (Group One)
Part 2: Heart
Changing your motive
In this session, managers will focus on changing unhealthy motives that have resulted in the perceptions of insincerity.
Tuesday, Sept. 28, 2021, from 1-3 p.m. (Group One)
Part 3: Stories
Let’s question your assumptions
In this session, managers learn how to master their stories and how to have a healthy dialogue.
Tuesday, Oct. 26, 2021, from 1-3 p.m. (Group One)
Part 4: Your Path
Encourage others to respond
In this session, managers will learn how to share their views, opinions, and stories honestly and accurately, in a way that encourages others to respond.
Tuesday, Nov. 16, 2021, from 1-3 p.m.(Group One)
Part 5: Look
Unhealthy vs healthy conversations
In this session, managers will be given a better understanding of what healthy conversations look and sound like compared to the unhealthy.
Monday, Dec. 13, 2021, from 1-3 p.m. (Group One)
Part 6: Safe Part One
Make them feel safe
In this session, managers will find that if they make it safe enough, they can talk to almost anyone about almost anything.
Monday, Jan. 24, 2022, from 1-3 p.m. (Group One)
Part 7: Safe Part Two
Make them feel safe, continued
In this session, managers will find more ways to “make it safe” for others while having a crucial conversation.
Monday, Feb. 14, 2022, from 1-3 p.m. (Group One)
Part 8: Others’ Paths
Feelings and Facts
In this session, managers will learn how to help others talk about their feelings and their facts.
Monday, March 21, 2022, from 1-3 p.m. (Group One)
Part 9: Action
Wrapping it up
In this session, managers will put all the information from the other sessions together and review key concepts.
There are only nine spots available for each group! If you are a manager and would like to sign-up for this nine-series in-person training, please contact the facilitator of this training, Sr. HR Generalist, Toccara Ball, at x6724 or via email at tball@neomed.edu.
-Submitted by Toccara Ball