Good Afternoon everyone:
The NEOMED library and help desk will is staffed remotely effective noon on Monday, March 16. This will continue until further notice as a precaution for COVID-19.
At this time, the library space will be available for users with keycards. However, please follow current requirements as to social distancing and limit the number of individuals in a study room.
Article delivery, reference and help desk assistance will continue and will be performed off-site.
The help desk and library phones have been forwarded to staff working remotely. Staff will be available to assist you from 8 a.m. to 5 p.m. Monday through Friday. Please, if possible, enter a Work Ticket for help desk service – sign in in the top right corner on the linked page. This will help us to expeditiously route your request to the best service manager to resolve the issue.
Best ways to contact us
- Articles/eresources – firstname.lastname@example.org
- Reference/searches – email@example.com
- General Library – firstname.lastname@example.org
- Help Desk – email@example.com
Feel free to keep any library items you may have currently. Fines will not be charged or will be waived for any that are accrued during this time. This is to include OhioLINK materials.
Any questions, please do not hesitate to ask.
Best and stay well,
Access Services, IT Help Desk and Library Manager